Shipping Policy

Shipping Policy for SSH ONLINE

Order Processing:

  • Processing Time:
    • Orders are typically processed within 1-3  weeks upon receipt, excluding weekends and holidays.
    • Processing may take longer during peak seasons or due to unforeseen circumstances.

Shipping Methods and Rates:

  • Shipping Options:
    • We offer several shipping methods such as standard, expedited, and express shipping, depending on your location and the products ordered.
  • Shipping Rates:
    • Shipping costs are calculated based on the weight of the package, destination, and selected shipping method.
    • Free shipping may be available for orders meeting specified criteria, which will be indicated at checkout.

Delivery Timeframes:

  • Estimated Delivery:
    • Delivery times vary based on the shipping method chosen and the destination.
    • Estimated delivery times will be provided at checkout based on your location.

Order Tracking:

  • Tracking Information:
    • Once your order is shipped, you will receive a confirmation email with tracking details to monitor the status and estimated delivery date of your package.
  • Tracking Updates:
    • Tracking information may take up to 24-48 hours to update after shipment.

International Shipping:

  • International Orders:
    • We offer international shipping to select countries. Additional fees such as customs duties, taxes, or import fees may apply and are the responsibility of the recipient.
  • Delivery Times:
    • Delivery times for international shipments may vary significantly due to customs processing and local postal services.

Undelivered or Returned Packages:

  • Undelivered Packages:
    • In the event of an undeliverable package due to an incorrect address or recipient unavailable, we will attempt to contact you for updated information.
  • Returned Packages:
    • If a package is returned to us due to an incorrect address provided by the customer, additional shipping charges may apply for re-shipping.

Contact Information:

Policy Updates:

  • SSH ONLINE reserves the right to modify or update this Shipping Policy without prior notice.

Agreement:

  • By placing an order with us, you agree to accept and adhere to our Shipping Policy.